Disclaimer

1. General

The information on PulpyWare.in is published in good faith and for general information only. Agochar Tech LLP makes no representations or warranties about the completeness, reliability or accuracy of any product description, article, specification or third-party content on this Site. Any action you take on the basis of information found here is strictly at your own risk.

Nothing in this Disclaimer limits or waives your rights as a Consumer under the Consumer Protection Act, 2019, including the right to seek compensation for defective goods or deficient service, or to file a complaint at the Consumer Disputes Redressal Commission.

2. Product specifications

Dimensions (diameter / length / width / depth), GSM, pack quantity, carton count and HSN classification figures published on product pages are typical specifications provided by our manufacturing partners for a representative production lot. Actual measurements may vary by ±5% from the typical range due to the natural variability of sugarcane bagasse fibre and moulding tolerances. To request a manufacturer's certificate (for example ISO 22000, BPI or EN 13432) or PFAS test report for a specific product, please email hello@pulpyware.in.

All packaging displays the declarations required by the Legal Metrology (Packaged Commodities) Rules, 2011 — manufacturer name and address, country of origin, net quantity, month and year of manufacture, Maximum Retail Price (inclusive of all taxes) and customer-care contact details. The website may show a generic image; the physical pack is the legally authoritative version.

3. Use of bagasse tableware

PulpyWare bagasse tableware is a single-use compostable food container. Please use safely:

• Food contact: made by manufacturing partners with FDA food-contact compliance (21 CFR §176.170). Microwave use: up to 3 minutes at 700–1000 W (manufacturer specification). Do not use in a conventional oven unless the product page says otherwise.
• Compostable, not flushable. Plates, bowls, containers and clamshells are designed for compost / organics disposal — please don't put them down a flush sewer line; they may cause blockages even though the fibre eventually breaks down.
• Composting: in commercial composting bagasse typically breaks down in about 90 days (manufacturer data); a home compost bin takes longer and depends on moisture, heat and turning. Segregate from plastic / metal waste at source.
• Store in a dry place away from steam, water spillage and direct sunlight to preserve fibre integrity. Single-use only — bagasse is not designed for dishwasher or repeated-use cycles.
• Bagasse tableware is not a medical or wound-care product and has no medical certification.
• Keep packs out of reach of pets and small children; some SKU rims are firm enough to be a choking risk for small fingers.

Agochar Tech LLP is not liable for plumbing or septic-system damage caused by flushing solid disposable tableware, or for misuse of products beyond their intended single-use food-contact application.

4. Sustainability and environmental claims

Plastic-displaced, water-saved and CO₂-avoided figures published on the homepage Impact Counter and product pages are computed from published industry coefficients:

• Disposable-plastic plate weight baselines (~12 g per typical PP/PS disposable plate) for the kg-of-plastic-displaced calculation
• Plastic-manufacturing CO₂ emissions baseline (~3 g CO₂e per g of virgin polymer)
• Virgin-pulp water-use LCA (~90,000 L per ton) for the comparison-vs-paper water metric
• Our manufacturing partners' BPI / EN 13432 compostability certifications for end-of-life claims
• Our manufacturing partners' PFAS test reports for the PFAS-free claim

The methodology, including every coefficient and how it is applied per-SKU based on actual product weight, is published in full on the Sustainability methodology page. Coefficients are reviewed from time to time. These figures are good-faith estimates, not audited environmental disclosures and should not be presented as Scope-3 reporting without your own auditor's verification.

5. Certifications

The certifications named on this website — FDA food-contact compliance (21 CFR §176.170), BPI compostability (ASTM D6868), EN 13432 and ISO 22000 — are held by our manufacturing partners, not by Agochar Tech LLP. They vary by manufacturer and product line, and the same product may come from different manufacturers over time. The PFAS-free claim is based on our manufacturers' test reports; Agochar Tech LLP does not carry out its own laboratory testing. On request, we will ask the relevant manufacturer for a copy of the certificate or test report for a specific product. We rely in good faith on the documents our manufacturers provide.

6. Third-party links and embeds

Articles on our blog and resource pages may link to external sites — research papers, FAO / NRDC / RBI / Ministry of Environment publications, industry standards, certification bodies. We do not control those sites and are not responsible for their content, privacy practices or availability. A link is not an endorsement, and an endorsement on a linked site is not endorsement of us.

7. Stock photography and product images

Some imagery on this site is licensed stock photography (Pexels, Unsplash) used to illustrate product categories and lifestyle context. Where shown, photos are representative — actual product packaging design, sheet shade, embossing pattern and pack dimensions may vary slightly by manufacturing lot. The SKU specification table on each product page is the authoritative technical detail.

8. AI-assisted content

Some product descriptions, blog posts and FAQ answers are drafted with the help of AI tools and reviewed by a human editor before publication. Where a piece is materially AI-generated and not fact-checked against a verifiable primary source, we mark it accordingly. This disclosure follows the spirit of the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 as amended in 2023 with regard to synthetic information.

9. Pricing and availability

Prices and stock are accurate at the time of publication and may change without notice. HORECA-verified pricing (the flat ~20% discount off the public list) applies for as long as the HORECA account remains in good standing; list-price changes apply to HORECA accounts on a forward basis after notification (see Wholesale & HORECA). Promotional codes are subject to availability and may end early. If a price displayed is materially incorrect (typo, system error), we reserve the right to cancel the order and issue a full refund — see Cancellation Policy §2.

10. No professional advice

Articles on this site (sustainability swaps, compostability guides, HORECA reorder math, cloud-kitchen packaging checklists) are educational. They are not a substitute for professional advice — medical, environmental, procurement, food-safety or legal. Use your own judgement, follow local regulations and consult a qualified professional when needed.

11. Governing law and jurisdiction

This Disclaimer is governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the competent courts at Rajkot, Gujarat. Consumer remedies under §34 of the Consumer Protection Act, 2019 remain available at the Consumer Disputes Redressal Commission with territorial jurisdiction over your residence.

12. Contact

Concerns or corrections: hello@pulpyware.in. See also our Terms & Conditions and Privacy Policy. For grievances under the IT Rules 2021 or the DPDP Act 2023, our Grievance Officer is detailed in Privacy Policy §11.